STORE POLICY

Terms & Conditions

Shipping and Returns Policies

 


 

Exchanges/ Returns

All original tags, boxes, and packaging must be intact. Item must not have been worn, and determined by shipping staff to be in original condition item was shipped in, this is considered an exchangeable or returnable item.( We as a store do not sell any used items.) Otherwise item / items will not be accepted for return or exchange and will be sent back to purchaser at purchaser's expense.
 

Items may be exchanged within 14 days of delivery date to you if all exchangeable condition criteria is met as described above. Customer pays for return shipping on exchange item to store, Forever Leather will send your new item to you the customer at no additional shipping charge one time on any exchanges. Any exchanges after that, shipping is at customer expense and only accepted within 14 days of delivery date of exchanged item.  Please write purchasers name, address, order number and reason for exchange and send it to us in box with exchangeable items, without this information we may have to return to sender any items at sender's expense. Applies to online sales only.
 

Returns and Refunds

Purchaser will be eligible for refund only if item / items are received by Forever Leather within 14 days of delivery date and are considered to be a returnable item as described above. If returned Item / items are received by us on or after the 15th day after delivery to your home, we unfortunately cannot accept them at this time and will be sent back to you the customer at your expense. Please write purchasers name, address, order number and reason for exchange and send it to us in box with exchangeable items, without this information we may have to return to sender any items at sender's expense. Applies to online sales only.
 

Refund Payment Processing

Refunds, less (minus) processing fee of 6% of item or items returned original cost, and less item's shipping charge, will be posted 4 - 7 business days after items are received by us at Forever Leather assuming items/ items are qualified under returnable item specifications.

 
Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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